Exam A QUESTION 1
The Dial Plan Entries shown below are representative of which type of operation? (Choose One)
A. Timed Route
B. Phantom Mailbox
C. Alternate Carrier
D. Phantom Extension
Correct Answer: D
QUESTION 2
DRAG DROP You work as a network administrator at Certkiller .com. Your boss, Mrs. Certkiller, is interested in Dial Plan operations. Match the Dial plan Operation with the appropriate description.
A.
B.
C.
D.
Correct Answer: QUESTION 3
Camp on allows you to queue to transferred call on to a destination extension that is already in use (meaning one or more (but not all) of its system appearance lines are in use).
A. False
B. True
Correct Answer: B QUESTION 4
Configurable operators gives a caller who is directed to voicemail the option of transferring to another destination, one of two different operators that a user has provisioned. What are these two operators called? ( Choose two.)
A. Personal Operator
B. System Operator
C. User Operator
D. Destination Operator
Correct Answer: AB QUESTION 5
The Network Call Processor (NCP) is responsible for setting up communication between endpoints
A. True
B. False
Correct Answer: A QUESTION 6
Which of the following best defines the acronym VPIM (Choose one)
A. Voice profile for internet messaging
B. Vector profile for internet messaging
C. Voice protocol for internet messages
D. Vector protocol for internet messages
Correct Answer: A QUESTION 7
Bridge station Appearance is created via button mappings.
A. False
B. True
Correct Answer: B QUESTION 8
Which of the following is true of the V3000 NCP? ( Choose three.)
A. Supports up to 1500 total devices
B. Supports up to 12 Voice Mail Ports
C. Supports up to 48 Virtual Tie Lines
D. Supports up to 8 Virtual Tie Lines
E. Supports up to 200 total devices
F. Supports up to 72 Voice mail ports
Correct Answer: ACF QUESTION 9
Which NBX Network Call Processors (NCPs) require a memory upgrade to reach top end device and capacity limits? ( Choose two.)
A. V3000
B. NBX 100
C. V5000
D. V3000 BRI-ST
E. V3001R
Correct Answer: AD QUESTION 10
DRAG DROP You work as a network administrator at Certkiller .com. Your boss, Mrs. Certkiller, is interested in Call
Forward Options. Match the Options with the appropriate descriptions.
A.
B.
C.
D.
Correct Answer: QUESTION 11
What are the two main components of NBX Media Driver? (Choose two.)
A. QSIG
B. IMAP4
C. LEC
D. TAPI
E. WAV
Correct Answer: DE QUESTION 12
IMAP4 capability and SMTP capability are included with NBX at no charge and no license is required
A. True
B. False
Correct Answer: A QUESTION 13
What are the four Time of Day System Modes which can impact the automated attendants a caller hears and/or other call coverage options (destinations).
A. Open
B. Other
C. After-Hours
D. Lunch
E. Closed
F. Emergency close
G. Holiday
Correct Answer: ABDE
QUESTION 14
A NBX System running in SIP Mode can interoperate with any other SIP endpoint, including gateways, devices and SIP enabled applications.
A. False
B. True
Correct Answer: B
QUESTION 15
Which of the following are not subject to Class of Service settings? (Choose two.)
A. WAN class
B. Long Distance calls
C. Alternate Carrier
D. Emergency 911 Calls
E. System Wide Speed Dials
F. International
Correct Answer: DE
QUESTION 16
Which of the following are accurate statements concerning Call Detail Reporting (CDR)? ) (Choose three.)
A. Tracks only complete calls
B. Telephone system usage tracked on a per telephone group/per call basis
C. Does not require a license
D. Tracks completed calls and all attempted and/or abandoned calls
E. Telephone System usage tracked on a per user/ per call basis
F. Requires a CDR license
Correct Answer: CDE
QUESTION 17
Which of the following best describes ACD Linear Call Distribution Method?
A. When you employ this call distribution option, the NBX system distributes calls to the first extension in the group unless that extension is busy and then the call will go to the next extension in the group. Incoming calls will progress in sequence always starting with the first extension.
B. When you employ this call distribution option, the NBX system distributes calls to the first extension in the group. The second call will go to the second extension in this group. The third call will go to the third extension in the group and so on. If an extension is busy, the call will go to the next available phone in the group. This method is sometimes referred to as round-robin.
C. When you employ this call distribution option, the NBX system distributes calls to members of an ACD Group according to the number of calls handled by each agent. The agent who has handled the fewest calls, gets the next call
D. When you employ this call distribution, the NBX system distributes calls to the agent that has been waiting for a call the longest period of time
Correct Answer: A
QUESTION 18
Which of the following are accurate statements concerning Call Privacy Feature? ( Choose three.)
A. Activated before or during a call
B. Configured via a Feature Code
C. Allows a user to prevent a call from being monitored on a per call basis
D. Configured via Button Mappings
E. Allows the administrator to prevent all calls from being monitored by logging users in and out of feature
F. Can only be activated before a call
Correct Answer: ABC
QUESTION 19
What are the two main components of NBX Media Driver? (Choose two.)
A. QSIG
B. TAPI
C. WAV
D. IMAP4
E. LEC
Correct Answer: BC
QUESTION 20
Which of the following are recommended tools for troubleshooting and repairing Analog Lines? ( Choose Four.)
A. 599 Punch-Down Tool/Blades
B. Tone Generator
C. Loop Current Tester
D. Cable Splicer’s Knife
E. Flux Capacitor
F. Butt-Set
Correct Answer: BCDF
