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MB-200 Microsoft Power Platform + Dynamics 365 Core
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QUESTION 1
You have the following customers: CustomerA, CustomerB. The customers report the following issues:
You need to resolve the issues.
What should you do? To answer, drag the appropriate actions to the correct customers. Each action may be used once,
more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/connect-exchange-server-onpremises
QUESTION 2
You need to resolve the redundant field issue. What should you do?
A. Delete the field from the solution in the Sandbox environment.
B. Remove the field from the solution in the Sandbox environment.
C. Remove the field from the solution in the QA environment.
D. Delete the field from the solution in the QA environment.
Correct Answer: D
QUESTION 3
You need to prompt the caseworker when populating the allergies field.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
QUESTION 4
You are a Dynamics 365 for Customer Service system administrator. You have a data file that contains a list of
accounts which must be important into the system.
You need to import the accounts by using the Import Data wizard.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
QUESTION 5
You are a Dynamics 365 Customer Engagement administrator.
A compliance audit identifies two fields in violation of the corporate information security policy.
You need to control access to high business impact fields to meet information security policies.
What should you use? To answer, drag the appropriate security methods to the correct teams. Each security method
may be used once, more than once.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/security-concepts
QUESTION 6
You need to ensure that attendance records contain the proper default values. What should you do?
A. a workflow
B. a field mapping
C. a business process flow
D. a business rule
Correct Answer: B
QUESTION 7
You are a Dynamics 365 for Customer Service system administrator for a Sandbox and a Production instance.
A user forgets to sign out from a shared device connected to a Production instance. A second user makes changes to
records using the credentials of the first user.
You need to implement user session timeouts to prevent this type of issue from recurring.
Where should you configure this feature?
A. each instance of Microsoft Azure Active Directory (Azure AD) associated to the tenant
B. each user in Microsoft 365 admin center
C. each user in Dynamics 365
D. each Dynamics 365 instance
Correct Answer: D
QUESTION 8
You are a Dynamics 365 for Customer Services administrator. You have a Production instance and Sandbox instance.
Users record Production instance data in the Sandbox instance.
You need to ensure that users only record data in the Production instance.
Which security function needs to be edited to prevent access to the Sandbox? To answer, select the appropriate options
in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 9
You provide add-on components for Dynamics 365. The deployment requirements for many add-ons are different.
You need to ensure that you meet the deployment requirements for add-ons.
Which solution types should you use? To answer, drag the appropriate solution types to the correct requirements. Each
solution type may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
QUESTION 10
You are a Dynamics 365 administrator for a veterinarian clinic.
On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the
option Other, the veterinarian wants a text field to appear so that additional details can be added.
You need to create a dynamically visible field.
What should you configure?
A. business rule
B. workflow
C. business process flow
D. field visibility on the form
Correct Answer: D
References: https://www.sherweb.com/blog/dynamics-365/configuring-business-rules-within-microsoftdynamics-365-crm/
QUESTION 11
You are a Dynamics 365 for Customer Service administrator.
You must create a form for team members to use. The form must provide the ability to:
Lock a field on a form.
Trigger business logic based on a field value.
Use existing business information to enhance data entry.
You need to implement business rule components to create the form.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll
to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 12
You are a Microsoft 365 administrator. You create a Dynamics 365 online tenant in the environment.
You must assign users into Office 365 security roles using the principle of least privilege.
You need to assign security roles for users.
Which role should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/use-service-admin-rolemanage-tenant
QUESTION 13
You are a Dynamics 365 for Customer Service developer.
A salesperson creates a chart.
You need to ensure that the chart is available to all users on the team.
Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each
action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.
Select and Place:
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