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Microsoft MB-901 Exam Related Information
After passing the MB-901 exam, you will have a functional understanding of Dynamics 365 functions and Microsoft cloud computing. Languages: English Spanish German Chinese (Simplified) French Korean Japanese. Study our latest Microsoft certification MB-901 real test questions, and you can pass the exam in the first exam.
Practice | Microsoft Dynamics 365 Fundamentals MB-901 Exam Questions
QUESTION 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which tool should you use?
A. Power Automate
B. Power BI
C. Microsoft Forms Pro
D. Management Reporter
Correct Answer: B
Power BI is a power analytics tool that allows us to visualize data. We can create reports in Power BI using Dynamics
365 data. Incorrect Answers:
A: Power Automate is used to send surveys to respondents based on a business trigger.
C: Microsoft Forms Pro is used to create surveys.
D: Management Reporter is now known as Financial Reports is not available in Dynamics 365 Sales.
Reference: https://community.dynamics.com/crm/b/magnetismsolutionscrmblog/posts/how-to-connect-power-bi-todynamics-365 https://docs.microsoft.com/en-us/power-platform/admin/use-power-bi
QUESTION 2
There are complex services being used with your Dynamics 365 instance in which you own and manage the software
applications as well as the data hosted in Azure.
You need to determine which type of cloud service model is being used by your organization.
Which cloud service model is being used?
A. platform as a service (PaaS)
B. infrastructure as a service (IaaS)
C. software as a service (SaaS)
Correct Answer: A
QUESTION 3
HOTSPOT
A customer wants to implement Dynamics 365 Talent to manage employee benefits. The company needs to know if
Dynamics 365 Talent will meet their other personnel needs.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
QUESTION 4
A company plans to purchase Dynamics 365 Finance.
The company has customers who frequently pay their invoices late or do not pay at all. The company continues to sell
to these customers. This creates large write-offs of bad debt.
The company needs to proactively communicate with customers, collect unpaid accounts receivables, and stop new
sales until past due invoices are paid.
You need to recommend solutions to facilitate communication and collections.
Which three options should you recommend? Each answer represents a complete solution.
NOTE: Each correct selection is worth one point.
A. Customer statements
B. Payment journals
C. Stop customer
D. Open sales orders report
E. Collection letter
Correct Answer: ACE
QUESTION 5
A company uses Dynamics 365 Supply Chain Management.
A machine on the manufacturing floor breaks down. A senior technician located at another plant has been trying to help
diagnose the problem over the phone. The technician is not able to help the onsite technician make the appropriate fix.
You need to recommend a solution that allows the senior technician to provide visual guidance to the onsite technician.
What should you recommend?
A. Power Virtual Agents
B. Remote Assist
C. Layout
Correct Answer: B
QUESTION 6
A company uses Microsoft Exchange Online.
Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.
Which three components are synchronized between Dynamics 365 Sales and Outlook?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Tasks
B. Appointments
C. Phone calls
D. Accounts
E. Contacts
Correct Answer: ABE
Reference: https://docs.microsoft.com/en-us/dynamics365/outlook-addin/admin-guide/configure-synchronizationappointments-contacts-tasks
QUESTION 7
A company manufactures custom drug compounds.
You need to recommend a Dynamics 365 app that allows the company to manage the concentration of specific active
ingredients, provide traceability of ingredients from supplier to customer, and substitute ingredients based on
compound
type.
What should you recommend?
A. Dynamics 365 Supply Chain Management
B. Dynamics 365 Product Insights
C. Dynamics 365 Customer Service
D. Dynamics 365 Asset Management
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/production-control/batch-balancing
QUESTION 8
A company needs visibility into the frequency, number, and types of calls they receive at their customer support center.
You need to recommend a solution for the company.
What should you recommend?
A. Data Manager
B. Customer Service Insights
C. Relationship Analytics
Correct Answer: B
QUESTION 9
HOTSPOT
A company uses Dynamics 365 Sales. The company plans to create custom reports and dashboards.
The company does not want to manage security for reporting separately.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
QUESTION 10
A service company has many agents who create cases. Case titles often use different words with the same meaning.
The company wants to use artificial intelligence to quickly and accurately spot trends in service.
You need to recommend a solution for the company.
What should you recommend?
A. Sales Insights
B. Customer Service
C. Customer Service Insights
Correct Answer: C
QUESTION 11
HOTSPOT
A company plans to implement Dynamics 365 Finance as their financial system. The company needs to know which
features the system supports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/set-up-segregationduties https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/generate-financial-report https://do
cs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-approval-processworkflow
QUESTION 12
HOTSPOT
A company uses one system for sales and one system for order management. When quotes are accepted in the sales
system, the customer and order are reentered into the order management system.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate
options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Microsoft MB-901 Exam Video
Microsoft MB-901 Dumps (PDF & VCE)
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P.S
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