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Microsoft MB-920 Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
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QUESTION 1
HOTSPOT
A company plans to implement Dynamics 365 Finance. The company wants to be able to perform the following actions:
Calculate aged balances by customer.
Create customer invoices that are not related to sales orders.
You need to explore accounting solutions for these business requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/collections-credit-accountsreceivable
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-customer-invoices-free-text-invoices-and-proforma-invoices
QUESTION 2
HOTSPOT
A company is implementing expense management capabilities in Dynamics 365 Finance.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Reference: http://d365tour.com/en/microsoft-dynamics-d365o/trade-logistics-d365fo-en/cash-advance/
https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/manage-expense-delegation
QUESTION 3
A company using Dynamics 365 Finance has determined they have been paying for products they did not receive.
You need to recommend a solution to prevent this from happening in the future.
What should you recommend?
A. Implement Accounts payable for three-way matching.
B. Activate change management.
C. Implement Accounts receivable for three-way matching.
D. Use the Vendor portal.
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/finance/accounts-payable/accounts-payable-invoicematching
QUESTION 4
A company implements the performance management feature in Dynamics 365 Human Resources.
Which performance management component can employees create by using the Employee Self-Service workspace?
A. Goals
B. Workflows
C. Performance reviews
D. Performance Journal
Correct Answer: D
Reference: https://docs.microsoft.com/en-us/dynamics365/human-resources/hr-develop-performance-managementoverview
QUESTION 5
HOTSPOT
A company uses Dynamics 365 Supply Chain Management. The company plans to implement Asset Management.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/asset-management/objects/multi-level-objects
https://docs.microsoft.com/en-us/dynamics365/supply-chain/asset-management/objects/create-an-object
QUESTION 6
A company manufactures custom medications.
You need to recommend a Dynamics 365 app that allows the company to manage the concentration of specific active
ingredients, provide traceability of ingredients from supplier to customer, and substitute ingredients based on
compound
type.
What should you recommend?
A. Dynamics 365 Supply Chain Management
B. Dynamics 365 Product Insights
C. Dynamics 365 Customer Service
D. Dynamics 365 Asset Management
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/learn/modules/introduction-dynamics-365-supply-chainmanagement/9-manufacturing
QUESTION 7
HOTSPOT
A company plans to implement Dynamics 365 Project Operations.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-pma/project-sales-orders
QUESTION 8
A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales.
Different processes are used for each type of order source.
You need to ensure that you can support each type of sale.
What should you recommend?
A. case management and loyalty programs
B. a mobile app and online sales
C. a retail store, an online store, and a call center
D. a mobile app and a credit card gateway
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online
QUESTION 9
HOTSPOT
You are evaluating expense management capabilities in Dynamics 365 Finance.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/intercompany-expense
https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/expense-management-mobile-workspace
QUESTION 10
HOTSPOT
A company uses Dynamics 365 Supply Chain Management. The company wants to use SharePoint to manage
documents from Supply Chain Management.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Reference: https://docs.microsoft.com/en-us/power-platform/admin/configure-server-based-authentication-sharepoint-onpremises
https://docs.microsoft.com/en-us/power-platform/admin/manage-documents-using-sharepoint
QUESTION 11
HOTSPOT
A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview
QUESTION 12
HOTSPOT
A company plans to implement Dynamics 365 Project Operations.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
QUESTION 13
HOTSPOT
A company plans to implement Dynamics 365 Project Operations.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-pma/project-contracts
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