Tag: 642-165 vce
Real 642-165 Success Pass Cisco 642-165 To Ensure Pass Certification
Cisco 642-165 Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques.“Do I Know This Already?”quizzes open each chapter and allow you to decide how much time you need to spend on each section.Cisco 642-165 lists and Foundation Summary tables make referencing easy and give you a quick refresher whenever you need it.Challenging Cisco 642-165 review questions help you assess your knowledge and reinforce key concepts.Cisco 642-165 exercises help you think about exam objectives in real-world situations, thus increasing recall during exam time.
Exam A
QUESTION 1
What can help expose problems with script logic or validity by simulating the execution of a script?
A. Alarm and Trace Configuration
B. debug session
C. script validation
D. script refresh
Correct Answer: B Section: 1-18 Explanation
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QUESTION 2
What is the maximum number of agents supported on a Cisco Unified Communications Manager Express deployment?
A. 10 agents
B. 50 agents
C. 100 agents
D. 300 agents
Correct Answer: B Section: 1-18 Explanation
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QUESTION 3
Which configuration enables a Cisco Unified Contact Center Express server to fail over to a secondary Cisco Unified Communications Manager server when the primary server fails?
A. No special configuration is needed.
B. Configure LDAP with a secondary profile.
C. Configure a second Cisco Unified Communications Manager telephony user with an alternate range of CTI ports.
D. Configure the telephony provider with a primary and secondary Cisco Unified Communications Manager IP address.
Correct Answer: D Section: 1-18 Explanation
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QUESTION 4
Presence integration is a Cisco Unified CCX feature available in which of these packages?
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642-165 Exam Training Download VCE And PDF With All New Exam Questions
CCNA Exam Certification Guide is a best-of-breed Cisco 642-165 exam study guide that has been completely updated to focus specifically on the objectives.Senior instructor and best-selling author Wendell Odom shares preparation hints and Cisco 642-165 tips to help you identify areas of weakness and improve both your conceptual and hands-on knowledge.Cisco 642-165 Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
Exam A
QUESTION 1
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?
A. CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.
B. Caller will receive ringing treatment.
C. An exception is raised, but the call is accepted and processed.
D. Caller will receive network busy treatment.
E. CallManager will forward the caller to the directory number configured in IPCC Express for overflow.
Correct Answer: A Section: (none) Explanation
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QUESTION 2
Which agent will be selected when the Resource Selection Criteria is set to circular routing?
A. the next available agent, based on the last agent selected and the agent order in the Resources list
B. the agent who has been in the Available state for the longest amount of time
C. the next available agent with the highest priority, as determined by the agent order in the Resources list
D. the agent assigned to the selected Resource Group and is thus qualified to be selected
Correct Answer: A Section: (none) Explanation
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QUESTION 3
Which two Customer Response Solution deployment scenarios are valid for Cisco Unified Communications? (Choose two.)
A. Contact Center Express communication with ICM via a co-resident PG
B. Contact Center Express using the Enterprise CTI-OS toolkit
C. IP IVR integrating with the Enterprise version to function as a queue point and self-service platform
D. Contact Center Express communicating with ICM via a standalone PG on an expansion server
E. Contact Center Express using the Enterprise Outbound option
Correct Answer: AC Section: (none) Explanation
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QUESTION 4
In CRS Administration, what is created on the CommunicationsManager when you add a Unified CM Telephony group?
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